THE MANAGER AND THE ORGANIZATIONAL COMPLEXITY: AN IMPORTANT FACTOR IN THE PROCESS OF INTERNATIONALIZATION

Ricardo Ernesto Buitrago Rubiano

Resumen


The internationalization processes of the firm require capabilities that differ from those that support
local efforts. Accordingly, managers face special challenges when confronted with the possibility of
going abroad. The purpose of this paper is to emphasize the importance of processes carried out
by individuals in the deep internationalization and organizational complexity, and therefore the role
of decision makers as fundamental actors for change and stability. The methodology is a literature
review of articles from the International Business and Management field. The findings are that the
social and economic impacts of internationalization efforts go well beyond the realm of the firm,
therefore well rounded managers with global mindsets and social sensitivities have the ability to
make decisions that work at many levels.
Key words: management, complexity, internationalization.

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Fundación Universitaria Konrad Lorenz - Escuela de Negocios